I received an error message during payment, what does this mean for my order?
It is possible that an error message appears during payment. First, check your bank account to see if any charges have been made.
Has the purchase amount not been debited from your bank account? Please try again later. If the payment still does not succeed, please contact our customer service at firstname.lastname@example.org.
If the purchase amount has been debited from your account, but you have not received an order confirmation, please contact us at email@example.com.